Your receptionist or...your gatekeeper. The keeper of "the main gate" - the most likely place for an incident-of-violence to start. This makes this role critically important to the security of everyone within and beyond - "The Gate.
The skills and abilities of your receptionist, from a security prospective, are amongst the most important within your organization. Why? Because an act-of-violence is most likely to start at the main entry area. From understanding the importance of the role, to recognizing signs of violence, de-escalation, and an ability to effective react and communicate under highly chaotic conditions - receptionists are critical elements of true organizational security.
This short, but powerful course will give your receptionist the understanding of the importance of their role and some basics of reaction and communication.
Introduction
FREE PREVIEWVideo - 19:42
Train your receptionist today!